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Apprentice Support Worker

Please Note: The application deadline for this job has now passed.

Job Introduction

We have a brilliant opportunity for an enthusiastic and committed person who has an interest in caring for adults with learning disabilities to join our Support Worker Apprenticeship programme in Provider Services.

Working as part of a team that provides care and support to people receiving respite care and day services, you’ll work closely with your line manager and mentor to ensure you’re fully supported to deliver the highest quality of day-to-day care, administration and organisation of the service.

You’ll gain ‘on the job’ experience and all relevant training to support your learning. You’ll learn to support adults with all aspects of their daily lives including personal care, activities and personal development, whilst also creating genuine connections with our service users.

You’ll be based in either Tower Drive Day Centre or Whaddon Way Day Services, but you’ll work across all of provider services to help you gain as much experience as possible.

On successful completion of a probation period and the Level 2 Apprenticeship it would be expected that the role would become a permanent Support Worker position.

Our core values are at the heart of how we want to work together as a team, and we expect everyone to share them. Every day, each of us has the opportunity to represent Milton Keynes City Council in the best way possible. If you’re a dedicated individual who wants to support people, are a great team player and would like to develop a career in support, then this is the opportunity for you.

For any queries please do not hesitate to contact Zainab Mohammed on 01908 252092 or 07824475476.

Main Responsibility

  • Gain awareness and experience in the importance of building close working relationships with adults with a learning disability and support the service user in their relationships with all the services that support them. i.e., occupational therapist.
  • Gain ‘on the job’ experience and relevant training to enable them to work with others to provide personalised support to service users so that by completion of their apprenticeship, they will be able to deliver a high-quality service to people with complex support needs. This may include behaviours of concerns and / or complex health needs, ensuring Positive Behaviour Support (PBS) is central to the delivery of care and support.
  • Required to work across all provider services to gain experience but will have a base at either Tower Drive Day Centre, Whaddon Way or the Short Breaks Service.
  • Expected to work closely with line manager/mentor and have regular supervision and appraisals, participate in regular team meetings and through the apprenticeship will undertake relevant and identified training.
  • Ability to learn how to record information effectively in all formats, this will include contributing to the writing of risk assessments and individual support plans.
  • Use MKCC IT systems effectively as well as giving appropriate verbal handover and feedback.
  • Gain experience in delivering high-quality person-centred care and support. This will include ensuring identified needs are met in line with individual support plans, training and MKCC policies.
  • May act as a named person within their service area, liaising between a service user and support services that they may access within their team. This will include contributing to and enabling service users to participate in their support planning.
  • Work as part of a team in different services and community settings.
  • Driving, escorting, or providing other support with transport to access services will be part of the role.
  • Successful achievement of the Knowledge, Skills and Behaviours required of the Level 2 Adult Care Worker Apprenticeship Standard within twelve months and passing the End Point Assessment within three months after completing the learning aims.

The Ideal Candidate

  • Demonstration of an awareness of needs of vulnerable members of the community and an empowering attitude to promoting positive life experiences.
  • Must have GCSE Grade above G or Grade 1 or Functional Level 1 in English and Maths or willing to achieve this level and take the test for level 2 in English and Maths prior to taking the end-point assessment.
  • Work towards and successfully complete the Health and Social Care Apprenticeship Standard at Level 2 within twelve months.
  • Possess good communication skills, including both verbal and written communication. Must be able to record clearly, accurately, and succinctly.
  • Whilst not essential, a driver’s licence is advantageous so that the apprentice could assist with the transportation of service users using the service vehicles, such as the adapted wheelchair minibus.
  • Should you be offered the role, as part of the pre-employment checks an Enhanced DBS will be actioned for you (unless you are on the DBS Update Service).

Package Description

In addition to your salary, we offer a range of benefits including:

  • Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years.  In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
  • Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
  • A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
  • Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
  • Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week.  Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. 

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

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