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Specialist Business Support Assistant

Please Note: The application deadline for this job has now passed.

Job Introduction

The Education, Learning and Inclusion Service are looking to recruit a Specialist Business Support Assistant to work within the business support team looking after our Adult Learners.

Currently the team support learners, offering a range of courses, from art and languages to ESOL (English for Speakers of other Languages).  We are also really excited to be taking up a new  course offering, funded through the Department of Education, 'Multiply' sets out to improve adult numeracy through delivering courses that fit around the needs of adults.

The successful candidate will be working within a small team alongside a curriculum manager to support all aspects of workflow for courses.  From booking to ensuring data gathering support funding applications.  We are also looking for someone who is creative and has a real interest in developing our promotional material and social media presence. 

The successful candidate will also be required to undergo a DBS check

Main Responsibility

  • Support the Adult Learning Manager and Curriculum Managers with administrative tasks, such as creating and maintaining spreadsheets.
  • Process course documentation, creating and monitoring online registers, whilst producing data reports for the wider management team
  • Designing promotional material, organising events and contributing to social media
  • Provide a polite and professional first point of contact for service users and other professional staff to support the management team
  • Use of bespoke systems for the creation and administration of online courses


The Ideal Candidate

  • The ideal candidate will be able to work flexibly within the team, providing high level administrative support. 
  • Someone who has excellent IT skills; Word/Excel
  • Someone who is has the ability to quickly and confidently learn and utilise a variety of different bespoke databases. 
  • Someone who can demonstrate the ability to plan ahead and prioritise workload with a strong attention to detail
  • Someone who is respectful and patient who is able to communicate well with others

Package Description

​We are really proud of the benefits we are able to offer our staff here at Milton Keynes Council, including:-

  • Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%
  • 27 days annual leave per year in addition to statutory and public holidays, rising to 31 days after 5 years
  • Holiday Purchase Scheme
  • Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, Apprenticeship Programmes (junior and senior), coaching and mentoring and access to our Smarter Learning portal
  • Cycle to Work Scheme
  • Health Cashplan
  • MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
  • SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
  • Homebuy Scheme (for eligible roles)
  • Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs)
  • A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements
  • Childcare Subsidy

About the Company

Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future. We have world class attractions, beautiful open spaces, and a great standard of living.

Milton Keynes Council is one of the largest employers in the region, making a difference every day for local people. We’re responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative. If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.

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