Vacancies

Relief Residential Support Worker

Main Responsibility

Make a lasting difference in the lives of children and young people with learning disabilities by joining Milton Keynes City Council. Based at Westminster House in West Bletchley, this is a unique opportunity to work in a creative, fun, and child-centred environment. 

Key Responsibilities 

Person-Centred Care 

Develop and implement detailed individual care plans, ensuring the highest standards of practice in line with legislation and policy. 

24/7 Support 

Provide round-the-clock advice, guidance, and emotional support to children, young people, and their families. 

Effective Communication 

Use a range of verbal and non-verbal communication methods tailored to each child’s needs, contributing to their safety, wellbeing, and development. 

Behavioural Support 

Build skills in de-escalation and behaviour management, helping children develop emotional awareness and self-regulation. 

Record Keeping 

Maintain accurate and timely records to support continuity of care and ensure compliance with regulatory standards. 

✅ Regulatory Engagement 

Participate in inspections and reviews by internal and external bodies, contributing to a culture of openness and continuous improvement. 

The Ideal Candidate

We’re looking for someone who is: 

Compassionate and Child-Centred 

Hold a Level 3 working with children and young people. 

Passionate about making a difference in the lives of children and young people with learning disabilities. 

Committed to delivering care that is respectful, nurturing, and tailored to individual needs. 

Emotionally Resilient and Patient 

Should you be offered the role, as part of the pre-employment checks an Enhanced DBS will be actioned for you (unless you are on the DBS Update Service). 

Able to remain calm and supportive in challenging situations. 

Skilled in managing behaviours with empathy and consistency. 

️ A Skilled Communicator 

Proficient in both verbal and non-verbal communication methods. 

Able to build trust and rapport with children, families, and colleagues. 

A Team Player 

Works collaboratively within a close-knit team to ensure continuity of care. 

Willing to be flexible and adaptable to meet the needs of the home and its residents. 

Organised and Responsible 

Maintains accurate records and follows procedures to meet regulatory standards. 

Understands the importance of safeguarding and confidentiality. 

Committed to Learning and Development 

Open to training and professional growth. 

Ideally has experience or qualifications in residential childcare, learning disabilities, or related fields (though full training is provided). 

Should you be offered the role, as part of the pre-employment checks an Enhanced DBS will be actioned for you (unless you are on the DBS Update Service). 

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme – low-cost leasing of electric and low emission vehicles.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week.  Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. 

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.