Vacancies

Family Help Practitioner

Main Responsibility

• Build trusted relationships with families as their consistent point of contact throughout their support.
• Carry out assessments using approved tools to understand children’s needs and levels of risk.
• Develop clear, practical intervention plans and act as Lead Professional when needed.
• Manage a caseload of medium and high‑need cases with regular supervision.
• Keep accurate records and prepare high‑quality written reports.
• Work closely with partner agencies to plan and deliver support that meets the needs of the whole family.

The Ideal Candidate

• Someone who is dedicated, respectful and collaborative in the way they work with colleagues and families.
• A person with a relevant Level three qualification, or experience that demonstrates equivalent knowledge.
• Someone who can assess, plan and deliver effective support in medium‑risk situations.
• A clear communicator who can analyse information and write good‑quality case records.
• Someone confident working as part of a multi‑agency team and willing to challenge concerns appropriately.
• A person able to travel around Milton Keynes. A UK driving licence, business insurance and access to a car are required for some roles.
• If you’re offered the role, we’ll arrange an Enhanced DBS check as part of our pre-employment process (unless you’re already registered with the DBS Update Service).

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme – low-cost leasing of electric and low emission vehicles.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week.  Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. 

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.