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Support Worker

Please Note: The application deadline for this job has now passed.

Job Introduction

Do you put people first? Want to work as part of a team and make a difference every day? Are you caring and compassionate? We are looking for passionate and professional Support Workers to join our team. This role offers the opportunity to support the service users in delivering high quality support which meets the needs of service users, ensuring positive relationships with families and carers in an environment that is welcoming, supportive and inclusive.

We support people who are vulnerable and may have issues re substance misuse and sometimes complex behaviours and their tenancy maybe at risk. The role can be challenging, fun and active and two days are never the same. As a service we are interested in getting to know you as a person and we want to understand your values and behaviours and what’s important to you in terms of the way in which you work with others.

If this sounds like you then a career within the Community Support Team may be for you.

For an informal chat please contact:  James Gilmartin, Team Manager Community Support Team on OR 07900737261 after the 5 September 2022. 

Main Responsibility

  • Provide a customer-focussed and efficient service to the community, supporting them to achieve positive care and support outcomes.
  • Maintain an empathic and adaptable style through a person-centred approach to those with multiple complex needs.
  • To follow Support Plans written by Social Workers and Social Work Assistance that focus on Care Act Outcomes such as Accessing and engaging in work, training, education or volunteering, developing and maintaining family or other personal relationships and maintaining a habitable home environment.
  • Provide practical support to your Community Support Team colleagues to achieve identified outcomes through a support plan. (This may include supporting with service users housing needs, state benefit applications, support to access food banks, support with accessing Local Welfare Provision and other tasks relating to short- terms needs of service users.)
  • To maintain an active caseload of vulnerable service users either independently or with support of social workers or social work assistance in the team.  

Within reason these key deliverables may evolve to meet service need and it is expected that you will be flexible and adaptable in your delivery to meet both service and council wide needs.

The Ideal Candidate

  • Passion for working with Adults with Support Needs.
  • Great Team Player.
  • Flexible approach.
  • Ability to prioritise workload.
  • Ability to respond effectively to changeable or challenging situations, remaining calm and measured in approach to challenge.
  • Ability on occasions to work in unsanitary conditions.
  • Ideally, experience of working in the community with vulnerable adults.

Package Description

​We are really proud of the benefits we are able to offer our staff here at Milton Keynes Council, including:-

  • Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%
  • 27 days annual leave per year in addition to statutory and public holidays, rising to 31 days after 5 years
  • Holiday Purchase Scheme
  • Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, Apprenticeship Programmes (junior and senior), coaching and mentoring and access to our Smarter Learning portal
  • Cycle to Work Scheme
  • Health Cashplan
  • MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
  • SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
  • Homebuy Scheme (for eligible roles)
  • Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs)
  • A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements
  • Childcare Subsidy

About the Company

Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future. We have world class attractions, beautiful open spaces, and a great standard of living.

Milton Keynes Council is one of the largest employers in the region, making a difference every day for local people. We’re responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative. If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.

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