Job Introduction
A great opportunity for a highly skilled and motivated Microsoft 365 Engineer to join our ICT team.
In this pivotal role, based at our city centre offices, The Civic, you’ll support our digital infrastructure and improve customer engagement through the proficient use of Microsoft 365 and Azure technologies.
You’ll possess a strong background in these areas and can demonstrate the ability to drive transformative change within the city council.
If you care about technology and are eager to contribute to our mission, this could be the role for you.
Interviews for this role will be held on 5, 6 and 7 February.
Main Responsibility
- Support the technical configuration of M365, liaising with ICT Teams to ensure configuration meets their needs, includes using scripting languages including Powershell. Manage support incidents and requests for the M365 systems.
- Provide in-house support and expertise to ICT Teams on M365. Act as a reliable escalation point and deliver knowledge and skills to allow other teams to own and manage delivery of infrastructure, desktop, and application service delivery including delegated management of M365 components.
- Support Microsoft 365 Business Architect to provide in-house expertise and services to MKCC Business Functions to develop knowledge and skills and help drive forward exploitation of Business Intelligence, Automation and AI.
- Manage licence and subscription configuration within MKC Tenant. Be an expert on M365 licencing and ensure consumption and use is managed appropriately.
- Responsible for BAU support of:
- SharePoint Configuration and file Plan
- Teams Configuration · PIM Configurations
- Conditional access
- RBAC
- Power Platform administration and configuration
- Service Capability, Consumption and Capacity
The Ideal Candidate
- NVQ 3 or BTech or equivalent IT related subject.
- Proven sound knowledge of M365 and Azure technical components; IT operations, support and delivery.
- Proven ability to be a self-learner, able to keep up with constant change.
- Demonstrable ability with scripting languages such as Powershell.
- Influencing skills to drive change in the ICT team and the wider MKC communities.
- Proven knowledge of Local Government Knowledge of legislation, GDPR, FOI.
- Demonstrable experience of Business Analysis with the ability to communicate well at all levels.
Package Description
In addition to your salary, we offer a range of benefits including:
- Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Salary sacrifice car scheme – low-cost leasing of electric and low emission vehicles.
- Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.
If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
