Job Introduction
We’re recruiting a dedicated Library Operations Manager to help us keep our much-loved libraries running smoothly and welcoming for everyone.
You’ll play a key role in supporting our colleagues, volunteers and the communities who rely on our ten libraries, which you’ll ensure operate safely and effectively.
You’ll be someone who enjoys supporting people, thrives in a busy environment and can confidently lead a team.
The working pattern for this role is over two weeks. Please see the exact details attached.
This is a site-based role.
Interviews for this role will be held on 30 April.
At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.
Find out more about working with us here: www.mkcounciljobs.org.uk
Main Responsibility
- Make sure paid colleagues and volunteers are in place so our libraries can open for their advertised times.
- Manage the collection and banking of income and petty cash following council policies.
- Collate and check colleague records and resolve day to day matters including pay and personal queries.
- Support, develop and motivate frontline library colleagues to deliver great service in line with our priorities.
- Deputise for the Library Services Manager when required to maintain smooth operations.
- Lead on health and safety across all libraries, ensuring safeguarding and safety standards are met.
The Ideal Candidate
- Experience working in a management role, ideally within a library, with strong customer interaction experience.
- Confidence as a key holder and understanding of opening and closing buildings.
- The ability to de escalate, manage and resolve conflicts.
- Strong organisational skills to manage a varied workload and support colleagues through challenges.
- Good ICT skills, including Microsoft Office and library management systems.
- Significant experience managing colleagues and volunteers, including one to ones, training and motivating teams.
- If you are offered the role, we will carry out a Basic DBS check.
- If you enjoy making decisions, planning ahead and supporting a team, this is the role for you.
- To be successful in this role, you’ll need a full UK driving licence and access to a vehicle. If you’re offered the position, we’ll ask for proof of your licence and vehicle insurance, including business use cover. Unfortunately, we won’t be able to confirm your appointment without these documents.
Package Description
In addition to your salary, we offer a range of benefits including:
- Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Salary sacrifice car scheme – low-cost leasing of electric and low emission vehicles.
- Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.
If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
