Vacancies

Housing Allocations Officer

Main Responsibility

• Housing Allocation Officers provide a wide range of advice and guidance to enable access to the housing register and provide guidance on the Housing Allocation Scheme and other housing solutions such as downsizing, transferring and opportunities to mutual exchange.
• Assess applications to determine eligibility for the housing register and managing rejections where applicants that do not qualify.
• Responsible for the allocation of council housing and nomination to housing associations. Ensuring the correct processes are followed and correspondence is accurate.
• Officers will effectively promote and maintain strong partnership working. This will include working with a wide range of internal services, stakeholders, registered providers, partner agencies and other external bodies.

The Ideal Candidate

• We’re looking for committed and resilient individuals, with strong communication skills both verbally and written.
• You should have experience of managing a busy caseload and are able to plan and prioritise your work to meet targets and deadlines.
• Experience of working in a housing allocations service and be competent in the process of assessing applicants and allocating and nominating housing stock.
• Please note, should you be offered the role, as part of the pre-employment checks a Basic DBS will be actioned for you.

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.

• Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.

• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.

• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.

• Salary sacrifice car scheme – low-cost leasing of electric and low emission vehicles.

• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week.  Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. 

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.