Job Introduction
An opportunity to join our modern, supportive ICT team in a third line technical role at Milton Keynes City Council.
As Comms Engineer you’ll support the activities of all ICT users across the city council, including networking, firewall and telephone infrastructure as well as key corporate services such as security, internet access, authentication and core Microsoft services.
This role is based in our city centre offices.
Main Responsibility
- Provide input, best practice guidance and support of core infrastructure solutions utilised by Milton Keynes City Council.
- Provide technical support for the delivery of projects (both implementations and upgrades).
- Engage with stakeholders, internal or external, following enquiries and project work requests and take appropriate action.
- Maintain, and take an active role in, the development of infrastructure supporting core business systems.
- Implement, support and maintain Milton Keynes City Councils network, security and communications infrastructure.
- Conduct tests of the hardware and/or software affected using available test procedures and diagnostic tools.
The Ideal Candidate
- Educated to A level or equivalent or NVQ level 3, BTEC or equivalent qualification in ICT.
- Demonstrate experience in a technical role in a medium to large organisation.
- Excellent written and verbal communication skills including an ability to communicate technical points at a user level and the ability to translate technical solutions to non-technical colleagues.
- For this role you are required to have a full UK driving licence. If you are successful, you will be required to supply evidence of your licence prior to starting the role.
Package Description
In addition to your salary, we offer a range of benefits including:
- Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.
If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
