Job Introduction
Our Allocations and Lettings team plays a vital role in delivering decent, affordable homes for residents across Milton Keynes.
We manage the housing register and ensure fair and efficient allocation of council homes and nominated properties.
As Allocations Team Leader, you'll lead a dedicated team to provide a customer-focused service that meets statutory responsibilities and supports our wider goal of creating cleaner, safer and healthier communities.
This is a rewarding opportunity for someone with housing experience and strong leadership skills to make a real difference.
This is a site-based role
Interviews for this role will be held on 15 January
Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: www.mkcounciljobs.org.uk
Main Responsibility
- Lead and manage the Allocations Team to deliver an effective allocations service.
- Oversee void management and the allocation of council homes and nominated properties.
- Ensure compliance with legislation and the council’s allocations scheme.
- Support stakeholder relationships with registered providers and internal services.
- Carry out all aspects of line management including induction, one-to-ones and training.
- Deputise for the Allocations and Lettings Manager when required.
The Ideal Candidate
We're looking for someone who shares our values: Dedicated, Respectful and Collaborative. You will:
- Hold CIH Level 4 (or be willing to work towards) and have five GCSEs including English.
- Have detailed knowledge of housing legislation and experience in allocations.
- Be confident working with internal and external stakeholders, including councillors and registered landlords.
- Demonstrate strong IT skills and proficiency in Word and Excel.
- Be organised, proactive and able to work on your own initiative.
- Show flexibility and adaptability to meet service needs.
If you are offered the role, we will carry out a Basic DBS check and BPSS referencing as part of the pre-employment process.
Package Description
In addition to your salary, we offer a range of benefits including:
- Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Salary sacrifice car scheme – low-cost leasing of electric and low emission vehicles.
- Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.
If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
