Job Introduction
We’re looking for a Waste and Recycling Support Officer to help residents do the right thing for the environment by managing their waste effectively.
This is an exciting, flexible new role coming as we prepare a new waste collection service for residents, arriving later this year. You’ll work as part of a supportive team, responding to enquiries, working with residents and helping us operate more effectively. Great collaboration, communication and people skills are a must, alongside an interest in recycling and sustainability.
The role is based primarily at the Milton Keynes Council Waste Recovery Park, but with plenty of direct public engagement in local communities and at events across Milton Keynes.
An excellent training and induction package will be provided.
Closing date Sunday 12 March
Shortlisting date Monday 13 March
Interview date Friday 17 March
Main Responsibility
- To support the successful roll out of the new waste collection service. (This role is flexible and varied. Some time will be desk based responding to enquiries and organising events. There may be some early morning starts accompanying the bin delivery crews and evening work with notice for meetings and events.)
- To provide specialist support to the environment and waste team in all aspects of the day-to-day service provision including responding to issues, complaints, customer reports, information requests and to resolve or escalate contract enquiries, requests for data or headline contractual information within agreed timescales.
- Working with the waste education and communications teams to promote recycling and responsible waste management while working to support encouragement of partnership and closer working with parishes, neighbouring authorities and other local environmental and community groups. Targeted engagement activity will be required in advance of the wheeled bins roll out, during and after the roll out. This will include developing and delivering a series of #BinsOnTour events within local MK communities.
- To administer and coordinate the collation of key actions, tasks, minutes and accurate reporting of operational and strategic meetings.
The Ideal Candidate
- The ideal candidate will be excited at the prospect of a diverse and varied role which will draw on great people skills.
- You should be flexible enough to work in different locations with the Waste Recovery Park being the main base.
- Valid UK Driving License.
- You should have an interest in the environment, waste and recycling and working as part of a collaborative and dynamic team. There will be a lot to learn in this role to deliver a good service to the residents of MK.
- You should be calm and enjoy talking to people and trying to put things right.
Package Description
We are really proud of the benefits we are able to offer our staff here at Milton Keynes City Council, including:-
- Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%.
- 27 days annual leave per year in addition to statutory and public holidays, rising to 31 days after 5 years. (From April 2023 this will increase to 28, and 32 days after 5 years)
- Holiday Purchase Scheme.
- Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, coaching and mentoring and access to our Smarter Learning portal
- Cycle to Work Scheme.
- Health Cashplan.
- MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
- Blue Light Card - Employees working within Social Care can qualify for a range of discounts from national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance, phones and much more!
- SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
- Homebuy Scheme (for eligible roles).
- Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs).
- A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements.
- Childcare Subsidy.
About The Organisation
Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future. We have world class attractions, beautiful open spaces, and a great standard of living.
Milton Keynes City Council is one of the largest employers in the region, making a difference every day for local people. We’re responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.
Our values are to be dedicated, respectful, and collaborative. If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.
