Job Introduction
Would you like to join a dynamic and successful Trading Standards team?
Milton Keynes Trading Standards carry out the full range of regulatory functions through both enforcement and Primary Authority partnerships.
We are seeking an enthusiastic and organised individual to join our fantastic Trading Standards team as a full time (37hrs p/wk) Trading Standards Officer.
You will need the Diploma in Trading Standards, Diploma in Consumer Affairs or the Diploma in Consumer Affairs and Trading Standards. The successful applicant will have qualifications and proven experience in fair trading, food and safety.
We are looking for a highly motivated individual who possesses excellent written communication and interpersonal skills and a professional manner essential to carrying out inspections; responding to potentially stressful incidents and complaints; providing complex business advice and carrying out enforcement activity.
This role involves the regulation of a broad spectrum of Trading Standards legislation, therefore an officer with a detailed knowledge of criminal legal systems and enforcement experience is essential.
The team have been designated as homeworkers; you will therefore be self-motivated, proactive and possess a proven ability to work autonomously. We are looking for a dedicated, respectful and collaborative individual willing to work together for the good of the team, council, and local people.
For further information and informal enquiries please contact Steve Rycraft 01908 252804
Main Responsibility
- To carry out duties as allocated to the team
- To maintain a comprehensive level of understanding of legislative, social and technical changes across the full range of issues affecting the operation of the team
- To undertake projects and research in connection with regulatory issues.
- To ensure that resources allocated to them are effectively and efficiently used to meet the agreed aims and objectives.
- To deal with investigations, complaints, and enquiries that are better served by his/her knowledge and experience.
The Ideal Candidate
- Diploma in Trading Standards, Diploma in Consumer Affairs or the Diploma in Consumer Affairs and Trading Standards. The successful applicant will have qualifications and proven experience in fair trading, food and safety.
- Able to demonstrate empathy to victims of crime and deal sensitively with concerns from complainants
- Able to produce reports and other written and verbal communications successfully
- Ability to compile reports and investigate outcomes
- Shows flexible approach to workloads amid changing priorities and deadlines
- Ability to build effective relationships and achieve co-operation from others
Package Description
We are really proud of the benefits we are able to offer our staff here at Milton Keynes Council, including:-
- Local Government Pension Scheme, considered to be one of the best employer contribution rates of 19.7%
- 27 days annual leave per year in addition to statutory and public holidays, rising to 31 days after 5 years
- Holiday Purchase Scheme
- Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, Apprenticeship Programmes (junior and senior), coaching and mentoring and access to our Smarter Learning portal
- Cycle to Work Scheme
- Health Cashplan
- MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
- SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
- Homebuy Scheme (for eligible roles)
- Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs)
- A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements
- Childcare Subsidy
About The Organisation
Milton Keynes is a diverse, multi cultural, adrenaline packed expanding city with so much to offer on its door step. From beautiful open spaces, a busy theatre district, large shopping centre to a number of cultural and leisure facilities.
Milton Keynes Council has an array of responsibilities, such as: education, housing, highways and social services. Altogether, the council provides over 240 services to the citizens of Milton Keynes, and to meet such an extensive and diverse range of challenges we must be innovative and dynamic to provide services successfully to meet the increasing demands that will accompany the growth of Milton Keynes. How better to contribute to that continued success than through a unique and rewarding career with us. If you want to make a difference and experience a fulfilling job measured on outcomes and results with great work-life balance, make a move to Milton Keynes Council.
