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Sheltered Housing Officer

Please Note: The application deadline for this job has now passed.

Job Introduction

The Council's Sheltered Housing Service manages 25 schemes and our large team of Sheltered Housing Officers do a really important job in supporting the 850 tenants within them, while ensuring our schemes remain safe and secure. We now need a full-time Sheltered Housing Officer to manage our scheme in Pennyland. 

You need to be enthusiastic about working with older people, have an understanding of their needs and have a flexible, problem solving approach.


Main Responsibility

  • Visiting tenants daily, providing low level support and promoting ongoing independence. 
  • Completing independent living plans with tenants and making sure all records are kept up to date. 
  • Encouraging activities within the scheme and chairing tenants meetings.
  • Making sure the building conforms to health and safety standards and reporting all repair issues.
  • Property viewings, housing suitability assessments and testing our community alarm equipment.
  • Working closely with other agencies to promote safeguarding.

The Ideal Candidate

Who we are looking for.....

  • Someone who enjoys talking to people and wants to help others.
  • Someone who is confident in leading discussions and problem solving.
  • Someone who has excellent IT skills and is organised.
  • Someone who is resilient with the ability to manage challenging situations.
  • Someone who is confident working on their own. 
  • Someone who is flexible -  you will need to provide cover in other schemes sometimes.

Package Description

​We are really proud of the benefits we are able to offer our staff here at Milton Keynes Council, including:-

  • Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%
  • 27 days annual leave per year in addition to statutory and public holidays, rising to 31 days after 5 years. From April 2023 this will increase to 28, and 32 days after 5 years.
  • Holiday Purchase Scheme
  • Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, Apprenticeship Programmes (junior and senior), coaching and mentoring and access to our Smarter Learning portal
  • Cycle to Work Scheme
  • Health Cashplan
  • MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
  • SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
  • Homebuy Scheme (for eligible roles)
  • Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs)
  • A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements
  • Childcare Subsidy

About the Company

Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future. We have world class attractions, beautiful open spaces, and a great standard of living.

Milton Keynes Council is one of the largest employers in the region, making a difference every day for local people. We’re responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative. If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.

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