Job Introduction
We’re recruiting a Service Charge Analyst to join our Housing Finance Team.
In this role, you’ll help ensure our service charge information is accurate, fair and easy to understand for around fourteen thousand tenants, leaseholders and shared owners.
You’ll work closely with colleagues across housing, maintenance, development and finance, helping us do the right thing and act as one council.
This is a rewarding opportunity to combine financial skills with a strong customer focus, supporting residents to understand their charges and ensuring costs are allocated and recovered in line with leases, policies and regulations.
This role is may suitable for home working, following an assessment. Home-based roles require a minimum of one day in the office/site per week.
Interviews for this role will be held on 19 May
At Milton Keynes City Council, we make a difference every day, supporting cleaner, safer and healthier communities, building an inclusive economy, tackling inequalities and providing decent homes. Find out more about working with us here: www.mkcounciljobs.org.uk
Main Responsibility
- Help prepare accurate annual service charge estimates and service charge statements for the year end, ensuring costs follow policies and leases.
- Maintain specific service charge schedules, supporting around eight million pounds in annual income and recommending fair adjustments where needed.
- Keep housing and finance system data accurate by supporting data cleansing and improvements to coding.
- Support tenant and leaseholder consultations by providing clear and jargon free explanations and resolving queries.
- Work with teams across the council to gather information and provide advice tailored to different audiences.
- Provide financial information /or modelling for procurement, Freedom of Information requests and new service charges.
The Ideal Candidate
- Experienced in service charges, housing finance or similar work, with good understanding of relevant principles and legislation.
- Confident using Excel, Word and PowerPoint and able to analyse financial data.
- Organised, careful with detail and able to manage priorities in a busy environment.
- Able to explain financial information clearly to people with different levels of knowledge.
- Curious, solutions focused and able to apply creative thinking.
- Someone who lives our values: dedicated, respectful and collaborative.
Package Description
In addition to your salary, we offer a range of benefits including:
- Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Salary sacrifice car scheme – low-cost leasing of electric and low emission vehicles.
- Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.
If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
