Job Introduction
We’re recruiting a Revenues Inspector to join our Council Tax team within the Revenues and Benefits service at Milton Keynes City Council. The Council Tax team is responsible for administering Council Tax accounts, processing reliefs and exemptions, resolving customer enquiries, and applying legislation accurately and consistently.
As a Revenues Inspector, you’ll play a vital role in supporting this work by carrying out inspections and enquiries that help keep our records fair, accurate and up to date. The team’s work directly supports residents by helping them understand and manage their Council Tax, access reductions where they’re eligible, and resolve complex issues quickly and fairly.
You’ll help ensure legislation is applied consistently, while also supporting the council to maximise income collection that funds essential local services.
This is a rewarding role where your work makes a real difference to residents, businesses and the wider community across Milton Keynes.
This role may be suitable for home working, following an assessment. Home‑based roles require a minimum of one day per week working from the office or site.
Interviews for this role will be held on 1st July 2026
At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.
Find out more about working with us here: www.mkcounciljobs.org.uk
Main Responsibility
- Carry out inspections and interview customers to establish liability for Council Tax and Business Rates.
- Visit domestic and commercial properties to confirm eligibility for reliefs and exemptions.
- Identify new domestic and commercial properties to support growth in the Council Tax base and Rating List.
- Make enquiries with residents, businesses and internal colleagues to confirm account liability.
- Update Council Tax and Business Rates systems to ensure records are accurate and complete.
- Gather and prepare information required for Completion Notices.
- Provide relevant information to the Valuation Office Agency when required.
- Work flexibly to respond to service priorities and changing legislation.
The Ideal Candidate
- GCSE English and Maths at grades A to C, or equivalent.
- A full driving licence and access to a vehicle on a daily basis.
- The ability to question information, solve practical problems and complete tasks accurately.
- Confidence working independently while managing your own workload.
- Experience of planning and prioritising work to meet deadlines.
- Strong communication skills, including clear written records and professional customer service.
- The ability to negotiate, influence and build effective working relationships.
- A professional and discreet approach when handling sensitive information.
- A positive and flexible attitude in a busy working environment
Full UK Driving Licence and access to a vehicle
To be successful in this role, you’ll need a full UK driving licence and access to a vehicle. If we offer you the role, we’ll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We’re unable to confirm an appointment until these documents are received.
As part of the pre-employment checks, should you be offered the role, we’ll carry out a Basic Disclosure and Barring Service (DBS) check.
Package Description
In addition to your salary, we offer a range of benefits including:
- Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Salary sacrifice car scheme - eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
- Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.
If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
