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Relief Support Worker

Please Note: The application deadline for this job has now passed.

Job Introduction

 A rewarding opportunity to work with adults with learning disabilities and autism in a creative, fun, and person-centred way within our provider services team. 

We're recruiting relief staff for both day services and our short breaks service, so this will cover a wide spectrum of hours, including day time, evenings, weekends and nights. 

You’ll support and encourage individuals with therapeutic activities, and developing independence and life experiences. 

Our service is a professional, friendly, and welcoming team who focus on delivering high-quality person-centred support.  We offer full training and coaching from an experienced team to help you gain the specific knowledge and skills for your role. You'll need to have excellent verbal and written communication skills, and good relationship building and interpersonal skills.

This is a site-based role.

Interview for this role will be held on 25 or 26 March.

Main Responsibility


  • Deliver high-quality services to people with complex support needs, this may include people with dementia, behaviour of concern and / or complex health needs, providing them with empowering, person centred care and support.
  • Effectively record information in accordance with service requirements, this will include contributing to the writing of risk of assessments and individual support plans. 
  • Using MKC IT systems effectively as well as giving appropriate verbal handover and feedback to colleagues, external agencies and families as appropriate.
  • Complete all mandatory training and any additional training identified as required, this will include safeguarding vulnerable adults and supporting with medication.  Using the learning achieved to improve own practice and inform and actively participate in service development and improvement.
  • Provide intimate personal care to vulnerable adults, ensuring their dignity is maintained and following infection control guidance, this will include using personal protective equipment, moving and handling and the use of mobility aids.
  • Provide flexible support across the service, this may include working a flexible working pattern, working from different service areas, in the community and in the homes of people using the service. 
  • Ensure maintenance of highest standards of care and working to agreed health and safety policies and care plans at all time.

The Ideal Candidate

  • Relief post - Someone who is flexible – you might be asked to work in another place.
  • Demonstration of an awareness of needs of vulnerable members of the community and an empowering attitude to promoting positive life experiences. 
  • Ability and commitment to working flexibly across a range of services supporting people with a range of different needs including dementia, complex health needs, multiple disabilities and/or behaviour of concern.  
  • Evidence of excellent communication skills, including good writing skills and ability to record clearly, accurately and succinctly.  This will include demonstrating the ability to respond to non-verbal communication, and awareness of own behaviour and impact.
  • Demonstration of an understanding the importance and purpose of confidentiality in recording and sharing information. 
  • Evidence of the ability to respond in complex or crisis situations, with awareness of assessing and managing risks. 

Should you be offered the role, as part of the pre-employment checks an Enhanced DBS will be actioned for you (unless you are on the DBS Update Service).

Package Description

In addition to your salary, we offer a range of benefits including:

  • Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
  • Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
  • A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
  • Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
  • Salary sacrifice car scheme – low-cost leasing of electric and low emission vehicles.
  • Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week.  Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. 

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

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