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Library Assistant (Wolverton Library)

Please Note: The application deadline for this job has now passed.

Job Introduction

We are looking for a reliable and enthusiastic Library Assistant to work at our busy Wolverton Library. This is a customer-facing role, where the candidate will work directly with customers using the library to assist and help them with any queries. You also will be floorwalking, carrying out admin duties, assisting with IT facilities, and ensuring sure that stock is appropriately returned to the shelves. This is a part-time position; you will work 19.5 hours per week. Candidates must be able to work every Saturday.

Please see the document titled 'Working Pattern' to view the working hours for this role. 


Main Responsibility

  • Undertake counter and enquiry desk duties.
  • Undertake administrative routines as required. 
  • Participate in training and supervision of library volunteers.
  • Able to work with groups of children and deliver story times.​

The Ideal Candidate

  • GCSE maths and English A-C grade or relevant experience to demonstrate adequate levels of literacy and numeracy.
  • Strong IT skills including knowledge of Microsoft Office or ECDL.
  • Experience in customer care service in private or public sector.​
  • Good communication skills for customers and staff.
  • Ability to deal with difficult situations in a calm and helpful manner.

Package Description

​We are really proud of the benefits we are able to offer our staff here at Milton Keynes Council, including:-

  • Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%
  • 27 days annual leave per year in addition to statutory and public holidays, rising to 31 days after 5 years
  • Holiday Purchase Scheme
  • Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, Apprenticeship Programmes (junior and senior), coaching and mentoring and access to our Smarter Learning portal
  • Cycle to Work Scheme
  • Health Cashplan
  • MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
  • SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
  • Homebuy Scheme (for eligible roles)
  • Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs)
  • A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements
  • Childcare Subsidy

About the Company

Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future. We have world class attractions, beautiful open spaces, and a great standard of living.

Milton Keynes Council is one of the largest employers in the region, making a difference every day for local people. We’re responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative. If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.

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