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Identity & Access Administrator

Job Introduction

We’re recruiting an Identity and Access Administrator to join our Information and Communication Technology service at Milton Keynes City Council. We support colleagues across the organisation by keeping our systems secure, accessible and compliant, so the council can deliver more than 200 vital services to residents every day.

This role plays a key part in protecting council data and systems by managing how colleagues access our digital tools and information.

You’ll help ensure the right people have the right access at the right time, working closely with security colleagues to monitor threats, respond to incidents and continually improve how information is protected across the council.

This role is well suited to someone with strong experience in identity and access management who enjoys problem solving and working collaboratively across teams.

This role may be suitable for home working, following an assessment. Home‑based roles require a minimum of one day per week working from the office or site.

Interviews for this role will be held on 11th May 2026

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

Find out more about working with us here: www.mkcounciljobs.org.uk

Main Responsibility

  • Manage the full identity lifecycle using Microsoft Entra ID, including user access, group membership and permissions.
  • Design, maintain and review conditional access and security policies to protect council systems.
  • Administer Microsoft Intune to support secure and compliant devices across the organisation.
  • Monitor and respond to security alerts, working with colleagues to investigate and resolve incidents.
  • Configure data protection controls to ensure sensitive information is shared safely and appropriately.
  • Produce clear reports and recommendations to help improve the council’s security posture.

The Ideal Candidate

  • Strong experience in identity and access management within a Microsoft environment.
  • A sound understanding of security monitoring, incident response and data protection principles.
  • The ability to explain technical issues clearly to colleagues with different levels of technical knowledge.
  • An approach to work that reflects the council’s values of being dedicated, respectful and collaborative.
  • A proactive attitude, with ownership of work and a willingness to adapt as technology and risks evolve.
  • A commitment to continuous learning and keeping knowledge and skills up to date.

Package Description

In addition to your salary, we offer a range of benefits including:

  • Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
  • Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
  • A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
  • Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
  • Salary sacrifice car scheme – low-cost leasing of electric and low emission vehicles.
  • Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. 

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

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