Job Introduction
The ICT Infrastructure Team ensures the stability, security, and performance of the Council’s core technology systems. We manage the networks, servers, cloud platforms, and digital tools that power essential services for residents, businesses, and council staff across Milton Keynes.
The team are based in Civic Offices, however hybrid working is available with up to 2 days working from home
It’s an exciting time to be joining MKCC, we’re currently leading a major transformation project to modernise the Council’s infrastructure and migrate key services to Microsoft Azure—enhancing resilience, scalability, and sustainability.
The successful candidate will play a key role in supporting and enhancing the Council’s cloud infrastructure, bringing a minimum of two years’ experience in Azure administration to help manage virtual networks, resources, and services in a secure, scalable, and efficient environment.
This role requires at least two years of hands-on experience administering Microsoft complex and enterprise-scale Azure infrastructure, Intune and SCCM services, as they will be expected to contribute immediately to the management and support of a complex, enterprise-scale infrastructure.
This is a Site-Based role
Interviews will be held W/C 15th September
Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: www.mkcounciljobs.org.uk
Main Responsibility
- Provide 3rd line support and manage server and desktop infrastructure, including license allocation and monitoring.
- Administer SCCM and MDM platforms, develop policies, and automate hardware deployments.
- Support corporate IT services including compliance, messaging, security, patching, and Microsoft technologies.
- Log and resolve support requests, diagnose moderately complex issues, and ensure service continuity.
- Collaborate with stakeholders to manage installations, upgrades, and provide expert advice on systems and services.
- Maintain virtual infrastructure, including patching, backups, and upgrades.
- Monitor and manage endpoint and server protection, ensuring threat resolution and policy compliance.
The Ideal Candidate
- Minimum two years’ hands-on experience with Microsoft Azure, Intune, and SCCM in enterprise environments.
- Works collaboratively, shares knowledge, and contributes to a positive, solution-focused culture.
- Committed to delivering high-quality support and infrastructure solutions that benefit the Council and its residents.
- Engages respectfully with colleagues and stakeholders, maintaining a customer-first approach.
- Takes initiative, works independently, and resolves complex technical issues effectively.
- Holds a relevant IT certification (e.g., Azure Administrator Associate) and thrives in a fast-paced, evolving digital landscape.
Package Description
In addition to your salary, we offer a range of benefits including:
- Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Salary sacrifice car scheme – low-cost leasing of electric and low emission vehicles.
- Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.
If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
