Job Introduction
We’re seeking a people-focused, adaptable and approachable Housing Commissioning Support Officer to join our Housing Strategy Team.
We’re responsible for purchasing new homes for use as Council rental properties as well as managing all leasehold properties owned by the Council, including handling service charges and associated fees. We also support colleagues during the handover of these new properties.
A key part of our work involves monitoring the delivery of new affordable housing across the city. One of our current major projects is the delivery of 183 new Council homes on the Lakes Estate in Bletchley.
While previous experience is not essential for this role, a basic understanding of affordable housing from a Council and Planning perspective would be beneficial.
This role may be suitable for home working, following an assessment.
Interview for this role will be held on 7 August.
Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: www.mkcounciljobs.org.uk
Main Responsibility
- Processing payments to housing management companies in a timely and accurate manner.
- Monitoring the delivery of Affordable Housing by housing associations across the city.
- Liaising with Housing colleagues to report and follow up on defects in newly built homes.
- Supporting the handover process for new properties, including logging meter readings and checking keys and access.
- Taking accurate and clear minutes during meetings.
- Responding to general enquiries and Freedom of Information (FOI) requests via email.
The Ideal Candidate
- Flexible and adaptable, comfortable adjusting plans at short notice to meet changing priorities.
- Detail-oriented, with a keen eye for accuracy and quality in every task.
- Process driven, always looking for smarter, more efficient ways to work and improve systems.
- People-focused, approachable and happy to engage in conversation to understand and resolve issues effectively.
Driving Licence and Vehicle Insurance with Business Insurance
For this role, the candidate is required to have a full UK driving licence, along with access to a vehicle.
Evidence of the driving licence and vehicle insurance with business insurance will be required from the candidate should they be offered this position. Without this documentation the candidate will not be appointable.
Package Description
In addition to your salary, we offer a range of benefits including:
- Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Salary sacrifice car scheme – low-cost leasing of electric and low emission vehicles.
- Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.
If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.