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Head of Homelessness and Tenancy Management

Please Note: The application deadline for this job has now passed.

Job Introduction

Are you ready to make a significant impact on the lives of individuals and the broader community?

Milton Keynes City Council is seeking a passionate and dedicated leader for the role of Head of Homelessness and Tenancy Management. As a key member of the Senior Leadership Team, you will provide strategic leadership and operational oversight, working closely with both internal and external partners.

This challenging yet immensely rewarding role requires you to deliver comprehensive services in housing needs. With a staffing team of approx. 145 FTE, you will have the tools and responsibilities to drive transformative change and ensure everyone in our community has a place to call home. If you are passionate about housing and social services and are ready to lead with vision and dedication, we want to hear from you

Interviews for this role will be held on the 30 August 2024

Main Responsibility

Lead accountability for delivering cost-effective services that are outcomes focused and evidence based. This includes lead responsibility for working with partner agencies to develop joint approaches that achieve these objectives while reducing duplication and delivering coordinated and person-centred interventions.

Ensure a comprehensive understanding of housing need and availability in the local area working with registered providers and private landlords, to facilitate the provision of affordable housing in the area that meets the needs of our community, including specialist housing such as supported housing and care schemes.

Lead MKCC’s strategic housing approach, working in collaboration to ensure cohesion across services such as planning, regeneration, property, economic development, and social care.

Ensuring compliance with prevention and relief duties in line with the Homelessness Reduction Act, leading the delivery of standards in statutory homelessness duties.

Develop and implement strategies, plans and policies across Homelessness and Housing Management Services.

Reducing homelessness in our community will be a priority and you will work with a variety of agencies to ensure that people have access to the support they need to identify appropriate and long-term solutions to their housing needs.

The Ideal Candidate

  • Extensive experience at a senior management level in developing and delivering homelessness and tenancy management, preferably within Local Government or other complex organisations.
  • Hold a degree in a relevant subject, along with a professional qualification, and demonstrate a commitment to continuous professional development.
  • Proven track record of driving performance management, managing budgets, and leading transformation in a homelessness and tenancy management setting.
  • Comprehensive understanding of legal, commercial, political, and operational aspects of complex environments within homelessness and tenancy management.
  • In-depth knowledge of legislative frameworks, statutory requirements within homeless and tenancy management.
  • Experience in strategic planning, service delivery, and commissioning frameworks while upholding principles of equality and diversity.

Package Description

In addition to your salary, we offer a range of benefits including:

  • Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years.  In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
  • Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
  • A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
  • Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
  • Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week.  Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. 

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

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