Job Introduction
The Finance Transactions team is looking for an enthusiastic and inquisitive person to work within the Financial Assessment and Charging Team.
You’ll be part of a dynamic and energised Finance team, working closely with other city council services such as Adult Social Care.
As a Financial Assessment Officer, you’ll be responsible for calculating Adult Social Care contribution costs and supporting colleagues with answering queries. This is a fast-paced area where no two days are the same, providing lots of opportunities to deliver value for money and improve services to the residents of Milton Keynes.
You’ll have the opportunity to build relationships with colleagues across the city council as well as external colleagues from other local authorities, government departments and other external partners.
We’re seeking someone who is comfortable working with figures and systems, and able to communicate with stakeholders at all levels, a flexible approach to meet business needs and attention to detail is essential.
This will be a home-based role with a requirement to come into our modern and friendly offices once per week.
Main Responsibility
- Responsible for the prompt and accurate calculation of adult social care client contribution assessments.
- Provide welfare benefit advice and guidance.
- Undertake client visits to support the completion of financial assessments.
- Able to understand relevant financial regulations and statutory guidance.
- Able to investigate, resolve and respond to service requests and client queries.
- Able to manage own workload and meet deadlines, while also working as part of a team, supporting colleagues.
The Ideal Candidate
- Educated to A Level/BTEC Level 3 or equivalent experience gained in a similar service.
- For this role you are required to have a full UK driving licence and provide evidence of your vehicle insurance with business cover and use of a vehicle. If you are successful, you will be required to supply evidence of your licence prior to starting the role, with the ability to travel to visit clients.
- Excellent IT Skills with good knowledge of Microsoft Office Tools.
- Ability to process financial information so that an accurate financial assessment of client contribution costs can be completed.
- Excellent communication skills and able to work in a customer facing environment.
- Able to manage and prioritise own workload, whilst at the same time being an effective member of the team.
- Should you be offered the role, as part of the pre-employment checks a Basic DBS will be actioned for you and BPSS referencing.
Package Description
In addition to your salary, we offer a range of benefits including:
- Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.
If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
