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EHC Assessment & Review Officer

Job Introduction

We’re recruiting an EHC Assessment and Review Officer to join our Central Admin Team within Milton Keynes City Council.

Our Central Admin Team plays a vital role in supporting children and young people with Education, Health and Care plans. 

We take responsibility for all statutory and legal processes linked to an Education, Health and Care plan, from the moment a request is submitted through to annual reviews. 

Our work ensures that statutory timescales are met, processes are followed correctly, and families receive clear and timely communication.

In this role, you’ll manage Education, Health and Care plan assessments or reviews within your caseload, helping ensure children and young people receive the right support at the right time. 

You’ll work closely with colleagues across SEND services, responding to queries through the team mailbox, supporting placement processes, phased transfers and contributing to statutory data returns. You’ll be part of a council that aims to make our city a better place to live. 

Site-Based role

This is a Site-Based role, and you’ll be expected to work from the designated workplace.

Interviews for this role will be held on 9th July 2026

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

Find out more about working with us here: www.mkcounciljobs.org.uk

Main Responsibility

  • Managing Education, Health and Care plan assessments or reviews within your caseload, ensuring statutory timescales are met 
  • Supporting the legal and administrative processes from request through to annual review 
  • Working closely with colleagues to support placements, phased transfers and accurate data recording 
  • Responding clearly and professionally to enquiries from families, schools and professionals through the team mailbox 
  • Keeping systems up to date to support accurate statutory data returns 
  • Contributing to continuous improvement across SEND services

The Ideal Candidate

  • Be educated to NVQ Level three in business administration or a relevant professional field, or have equivalent experience, with an understanding of Special Educational Needs and Disabilities legislation and processes.
  • Have experience working in education, local government or a related field 
  • Are organised and able to manage competing deadlines with attention to detail 
  • Communicate clearly and confidently, both in writing and in conversation 
  • Can work calmly with families and professionals, including in challenging situations 
  • Are comfortable working both independently and as part of a supportive team 
  • Share our values of being dedicated, respectful and collaborative

As part of the pre-employment checks, should you be offered the role, we’ll carry out an Enhanced Disclosure and Barring Service (DBS) check, (unless you are currently registered with the DBS Update Service).

Package Description

In addition to your salary, we offer a range of benefits including:

  • Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
  • Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
  • A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
  • Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
  • Salary sacrifice car scheme - eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
  • Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week.  Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. 

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council, see attached.

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