Job Introduction
The Finance Transactions team are looking for an enthusiastic and inquisitive person to work within the Direct Payment Team.
As Direct Payment Officer, you’ll ensure direct payment funds are managed in accordance with contractual arrangements. You’ll work closely with other city council services, such as Adult Social Care and work to provide value for money and improve services for local residents.
This is a fast-paced area where no two days are the same. You’ll join a dynamic and energised finance team and will build relationships with external colleagues from other local authorities, government departments and other external partners.
This is a home-based role with a requirement to come into our Civic offices once per week. A DBS check is also required for this role.
Main Responsibility
- Administer and deliver a Direct Payments service, and to ensure service users submit all financial returns.
- Monitor and maintain effective budget management of Direct Payment users.
- Negotiate with external providers and direct payment users for the recovery of any overpayments.
- Work with service providers and adult social care colleagues to ensure the correct information is maintained on the systems.
- Support colleagues with payment and system queries.
The Ideal Candidate
- Comfortable working with figures and systems.
- Has a flexible approach to meet the business needs.
- Attention to detail and can communicate with stakeholders at all levels.
- Ability to work as part of a team but also on their own initiative.
- Should you be offered the role, as part of the pre-employment checks a Basic DBS will be actioned for you and BPSS checks.
Package Description
In addition to your salary, we offer a range of benefits including:
- Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.
If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
