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Deputy Business Manager - Children's Services

Please Note: The application deadline for this job has now passed.

Job Introduction

Following a restructure of business support across Children’s Services, we have an exciting opportunity to recruit a Deputy Business Manager to support the hub. Children and Families is a fast paced hub, working with professionals from partner agencies to resolve safeguarding concerns around the safety or wellbeing of a child. As a result, the agencies are able to act quickly, ensuring that vulnerable children and families are kept safe. A major part of the role is to deliver effective and professional Business Support as well as to provide a proactive and “forward thinking” approach, to encourage and support with the use of technology and support development of the Business Support hub. Ideally, you will have experience of working in a social care environment with management qualifications and/or experience of managing a large team.

Main Responsibility

  • To provide comprehensive administrative support to Head(s) of Service to ensure they are able to work as efficiently as possible.
  • Prioritise the demand on the Business Support service, ensuring critical areas of work are managed effectively e.g. minute taker provided for statutory meetings, databases updated in accordance with agreed standards, statutory regulations, policies and procedures.
  • Proactively develop professional knowledge, skills and behaviours by developing staff through training, coaching and mentoring.
  • Tackling any under-performance or unacceptable behaviours to ensure a consistent and professional level of service is delivered in line with Milton Keynes Council’s policies and procedures.
  • Act as the principal point of contact for the assigned Head(s) of Service and business support hubs working across a range of complex areas.
  • Support the management team in the inspection framework including any other scrutiny and review initiatives as agreed with the Business Manager. Ensure effective working arrangements and relationships in respect of Health and Safety, Business Continuity Planning, ICT functions and other corporate initiatives.

The Ideal Candidate

  • NVQ Management level 4 or equivalent or able to demonstrate significant administrative experience.
  • Experience of managing a team working to tight deadlines in a results-focused environment.
  • Excellent IT skills, Excel, Word, PowerPoint and ability to quickly and confidently learn and utilise a variety of different IT systems.
  • Strong interpersonal skills that will promote high staff morale, motivation and engagement through effective people management.
  • Excellent verbal and written communication with experience in report writing, data analysis and presentation

Package Description

​We are really proud of the benefits we are able to offer our staff here at Milton Keynes Council, including:-

  • Local Government Pension Scheme, considered to be one of the best employer contribution rates of 19.7%
  • 27 days annual leave per year in addition to statutory and public holidays, rising to 31 days after 5 years
  • Holiday Purchase Scheme
  • Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, Apprenticeship Programmes (junior and senior), coaching and mentoring and access to our Smarter Learning portal
  • Cycle to Work Scheme
  • Health Cashplan
  • MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
  • SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
  • Homebuy Scheme (for eligible roles)
  • Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs)
  • A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements
  • Childcare Subsidy

About the Company

Milton Keynes is a diverse, multi cultural, adrenaline packed expanding city with so much to offer on its door step. From beautiful open spaces, a busy theatre district, large shopping centre to a number of cultural and leisure facilities.

Milton Keynes Council has an array of responsibilities, such as: education, housing, highways and social services. Altogether, the council provides over 240 services to the citizens of Milton Keynes, and to meet such an extensive and diverse range of challenges we must be innovative and dynamic to provide services successfully to meet the increasing demands that will accompany the growth of Milton Keynes. How better to contribute to that continued success than through a unique and rewarding career with us. If you want to make a difference and experience a fulfilling job measured on outcomes and results with great work-life balance, make a move to Milton Keynes Council.

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