Job Introduction
We have a new exciting opportunity for an additional Community Liason Officer (CLO) within our Safeguarding Adults Team. You’ll join a vibrant, friendly team of social workers, social work assistants and another CLO to support the team in responding to concerns received via email, phone and our online portal. As a CLO you will be the first point of contact for the public, providers and colleagues; providing support, advice and guidance; and escalating safeguarding concerns to the team.
So, if you’re looking to take the next step in your career- join Milton Keynes Council”
Main Responsibility
To work as a member of the adult social care safeguarding team, as the single point of access managing difficult emotional situations with customers, providing information and advice.
To maintain accurate records and to capture and analyse the information to ensure that all referrals are managed in an effective and timely manner at all times.
To monitor referrals and escalate priority matters.
To support the team in their role in the gathering of information from professionals or public to facilitate decision making.
To co-ordinate internal processes for the team, in liaison with social workers, making referrals, organising meetings and obtaining information from external agencies.
To co-ordinate obtaining information from external agencies. Responsible for recording queries from external agencies and safeguarding representatives and supporting responses.
The Ideal Candidate
Knowledge of adult safeguarding
Knowledge of Adult Social Care
Good IT skills
Good communication skills
Ability to prioritise tasks
Package Description
We are really proud of the benefits we are able to offer our staff here at Milton Keynes Council, including:-
- Local Government Pension Scheme, considered to be one of the best employer contribution rates of 19.7%
- 27 days annual leave per year in addition to statutory and public holidays, rising to 31 days after 5 years
- Holiday Purchase Scheme
- Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, Apprenticeship Programmes (junior and senior), coaching and mentoring and access to our Smarter Learning portal
- Cycle to Work Scheme
- Health Cashplan
- MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
- SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
- Homebuy Scheme (for eligible roles)
- Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs)
- A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements
- Childcare Subsidy
About The Organisation
Milton Keynes is a diverse, multi cultural, adrenaline packed expanding city with so much to offer on its door step. From beautiful open spaces, a busy theatre district, large shopping centre to a number of cultural and leisure facilities.
Milton Keynes Council has an array of responsibilities, such as: education, housing, highways and social services. Altogether, the council provides over 240 services to the citizens of Milton Keynes, and to meet such an extensive and diverse range of challenges we must be innovative and dynamic to provide services successfully to meet the increasing demands that will accompany the growth of Milton Keynes. How better to contribute to that continued success than through a unique and rewarding career with us. Here at Milton Keynes Council, we pride ourselves on modelling our values, that were co-created with colleague. We are dedicated, respectful and collaborative as we strive every day to make a difference to local people and the community we serve. If you share our values and want to experience a fulfilling job measured on outcomes and results with great work-life balance, make a move to Milton Keynes Council.
