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Corporate Information Officer

Please Note: The application deadline for this job has now passed.

Job Introduction

We have an interesting opportunity for someone who is proactive, has strong communication skills and an appreciation of data protection and privacy issues to join us as Corporate Information Officer on a one-year fixed term contract.

You’ll support our Information Governance team in processing requests and enquiries and help residents access information about themselves. You’ll work collaboratively with social workers, our legal team, and members of the public.

You’ll use your own initiative to prioritise your own workload and to handle sensitive personal data sensitively and appropriately. You’ll have excellent ICT skills and a good working knowledge of GDPR and data protection and associated processes and procedures.

Main Responsibility

  • Maintain up to date professional knowledge of Data Protection, Freedom of Information and Environmental Information Regulations in order to provide advice, support and training to staff and managers across the organisation to ensure compliance with statutory requirements.
  • Ensure Subject Access Request information and Freedom of Information requests are prepared and processed in accordance with various guidelines, including accessing and collating relevant information.
  • Receive and allocate Subject Access and Freedom of Information requests to the appropriate service area and ensure timescales and quality requirements for responses are adhered to.
  • Communicate directly with customers with queries relating to Data Protection and Freedom of Information issues.
  • Support effective communication with the Information Commissioners Office by liaising with appropriate senior managers to enable a timely, quality response from the city council.

The Ideal Candidate

  • A-level or equivalent professional qualification or professional experience.
  • Demonstrate knowledge of the Data Protection Act, GDPR (especially Subject Access Requests) and key information governance principles.
  • Demonstrate ability to communicate clearly and effectively both verbally and in writing. Written communication demonstrates a professional style and a high level of attention to detail.

Package Description

In addition to your salary, we offer a range of benefits including:

  • Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years.  In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
  • Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
  • A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
  • Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
  • Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week.  Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. 

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

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