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Care Team Leader

Job Introduction

Courteneys Lodge is an extra care sheltered housing scheme for people living with Dementia. It enables people to live independently with the support of a care team on site. We are looking for a Care Team Leader to join our vibrant management team to ensure the service runs safely and effectively. Ideally, you will have a traceable experience in a supervisory role within a care setting. As part of our commitment to safer recruitment, this role will undergo an Enhanced DBS.

Main Responsibility

  • Provide day to day leadership to the care team who deliver person centred care to vulnerable adults. ​

  • Monitor the changing needs of individuals ensuring positive outcomes. ​

  • Work with  multi-disciplined  health and social care colleagues in developing detailed person centred careplans and  risk assessments for tenants.​

  • Monitor and report the quality of care delivered  ensuring the service constantly meets CQC standards. 

  • Working a range of shifts including evenings and alternate weekends providing line management and coaching to carers.

  • Report to the Registered Manager any issues relating to attendance, capability, and performance.  ​​

The Ideal Candidate

  • A minimum NVQ level 3 in Health & Social Care with a minimum of 3 years experience. ​
  • Someone who can communicate clearly and accurately both spoken and written with basic computer skills.

  • Someone who can make calm and balanced decisions in complex situations and able to challenge inappropriate behaviours. ​

  • Someone who is flexible and willing to work at other sites if the need arises. 

  • Someone who is kind, respectful and treats people with dignity and  empathy.

  • Someone who can comply with legislation and regulatory requirements.

Package Description

​We are really proud of the benefits we are able to offer our staff here at Milton Keynes Council, including:-

  • Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%
  • 27 days annual leave per year in addition to statutory and public holidays, rising to 31 days after 5 years
  • Holiday Purchase Scheme
  • Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, Apprenticeship Programmes (junior and senior), coaching and mentoring and access to our Smarter Learning portal
  • Cycle to Work Scheme
  • Health Cashplan
  • MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
  • SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
  • Homebuy Scheme (for eligible roles)
  • Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs)
  • A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements
  • Childcare Subsidy

About the Company

Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future. We have world class attractions, beautiful open spaces, and a great standard of living.

Milton Keynes Council is one of the largest employers in the region, making a difference every day for local people. We’re responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative. If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.


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