Job Introduction
Are you seeking a new role where you go home at the end of each day knowing you’ve made a real difference to people’s lives?
If you’re confident using a computer, have good problem-solving skills and are familiar with the layout of Milton Keynes, this could be the role for you.
Our home care team provides support to adults who have a wide variety of care needs. We help them to remain living in their own home as independently as possible.
We’re seeking a full time Scheduler to plan our carers’ daily work and allocate care calls to them as efficiently as possible, so our carers can maximise the time they spend with people instead of on unnecessary travel. Wherever possible, we want our carers to visit the same people over and over, so a relationship of trust can develop.
This role involves working shifts over a five day period and includes weekend work.
In return we offer an excellent benefits package including an enhanced pension at 18.8% and generous holiday allowance starting at 28 days per year.
Main Responsibility
- Responsible for the scheduling of support visits for the whole service on the CareFor scheduling system, working over a 5-day shift pattern to include weekends.
- Responsible for planning, producing, and distributing weekly work schedules for reablement staff ensuring that all service user visits are covered, altering, and distributing work schedules, ensuring that service user visits are covered, changes are effectively communicated.
- Record any sickness or unplanned absences that occur, keep records up to date and share relevant information with co-ordinators and managers so that attendance processes can be actioned.
- Working with co-ordinators and managers to ensure care visits meet the requirements of care plans and reflect service users’ needs.
- Ensure clear, concise, and accurate records are kept and updated in a timely manner, including the use of departmental electronic records and training records.
- Responsible for keeping the scheduling system with accurate and up to date client and carer records in line with Care Quality Commission and Milton Keynes City Council policy. This includes the adding and removing of service users as required.
- Notify the Registered Managers of any problems relating to the effective provision of the service, for example, team sickness absence.
- Use the system reporting processes to extract information and data to provide to Managers for reporting and analysis.
- Working with the co-ordinators to plan, review, and book training in line with programme of training to meet the requirements of the service and CQC to ensure all mandatory training is kept up to date to maintain a safe and competent workforce.
The Ideal Candidate
- Good knowledge and experience of using computer applications, including Microsoft programmes.
- Being able to use numerical and statistical data accurately.
- Good communication skills both written and verbal.
- Ability to work to deadlines in a pressured environment.
Package Description
We are really proud of the benefits we are able to offer our staff here at Milton Keynes City Council, including:-
- Local Government Pension Scheme, excellent pension scheme widely regarded as one of the best available.
- 28 days annual leave per year in addition to statutory and public holidays, rising to 32 days after 5 years.
- Holiday Purchase Scheme.
- Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, coaching and mentoring and access to our Smarter Learning portal
- Cycle to Work Scheme.
- Health Cashplan.
- MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
- Blue Light Card - Employees working within Social Care can qualify for a range of discounts from national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance, phones and much more!
- SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
- Homebuy Scheme (for eligible roles).
- Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs).
- A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements.
- Childcare Subsidy.
About The Organisation
Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future. We have world class attractions, beautiful open spaces, and a great standard of living.
Milton Keynes City Council is one of the largest employers in the region, making a difference every day for local people. We’re responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.
Our values are to be dedicated, respectful, and collaborative. If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.
