Job Introduction
We have an exciting opportunity for a Business Support Officer to work within our newly formed Refugee Resettlement Team, supporting guests and hosts under the Homes for Ukraine and Afghan Resettlement Scheme across Milton Keynes.
You’ll join a vibrant and friendly team of resettlement officers and other business support officers, to support the team in responding to concerns received via email, phone, and our online portal.
You’ll be the first point of contact for the public, providers, and colleagues where you’ll provide support, advice, and guidance.
Main Responsibility
- Provide an effective and customer focused business support service for the Refugee Resettlement programme.
- Undertake administrative tasks as requested by the wider team and additionally, work delegated by the Resettlement Officers.
- Book and arrange interpreters, co-ordinating times and venues for appointments and meetings with refugees and colleagues.
The Ideal Candidate
- Knowledge of Refugee resettlement/similar national programmes
- Excellent IT Skills
- Excellent Communication skills
- Ability to prioritise tasks
Package Description
We are really proud of the benefits we are able to offer our staff here at Milton Keynes City Council, including:-
- Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%.
- 28 days annual leave per year in addition to statutory and public holidays, rising to 32 days after 5 years.
- Holiday Purchase Scheme.
- Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, coaching and mentoring and access to our Smarter Learning portal
- Cycle to Work Scheme.
- Health Cashplan.
- MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
- Blue Light Card - Employees working within Social Care can qualify for a range of discounts from national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance, phones and much more!
- SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
- Homebuy Scheme (for eligible roles).
- Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs).
- A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements.
- Childcare Subsidy.
About The Organisation
Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future. We have world class attractions, beautiful open spaces, and a great standard of living.
Milton Keynes City Council is one of the largest employers in the region, making a difference every day for local people. We’re responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.
Our values are to be dedicated, respectful, and collaborative. If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.
