Job Introduction
We’re recruiting a Business Support Assistant to provide support to our Bereavement Services Team which includes Cremation and Burial Services.
You’ll help with raising invoices, managing paperwork, taking bookings from funeral directors, answering phone calls and emails, and discussing memorials available at the crematorium and surrounding cemeteries with people’s loved ones.
This includes showing families around the grounds so above all you’ll be understanding and be able to show sensitivity when dealing with bereaved families.
Milton Keynes City Council is a modern and friendly place to work. We offer an excellent benefits package including an enhanced pension, generous holiday allowance starting at 28 days as well as a great range of training and development opportunities to help you in your career.
Main Responsibility
- Provide admin support to the team.
- Work to existing policies and guidance.
- Maintain confidential records.
- Process sales orders, payments and invoices using the city council’s finance system.
- Maintain stocks of vending machine supplies.
- Daily maintenance of vending machine.
The Ideal Candidate
- Sensitive to the needs of the bereaved.
- Able to manage daily tasks within set guidance and dates.
- Flexible to change roles when covering colleague absences.
- Willingness to learn new skills.
Package Description
In addition to your salary, we offer a range of benefits including:
- Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.
If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
