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Business Support Assistant: Young Peoples Drug and Alcohol Service

Job Introduction

We have an exciting new opportunity available within the Young Peoples Drug and Alcohol service. This role is perfect for someone interested in working with young people who are affected by substance use but lack experience and skill. 
The successful candidate will help support the team by carrying out administrative tasks, expanding on their knowledge and experience by co-facilitating drug and alcohol awareness training sessions, and supporting staff when working with young people when appropriate.

The YPDA service work with young people up to the age of 18 (up to 25 with additional needs), who are affected by their own or someone else`s substance use. We also provide drug and alcohol awareness training sessions for professionals, parents/carers, and schools. Managed under the umbrella of Youth Offending Service (YOS) we work collaboratively with the Youth Offending team (YOT), Stay Safe and Missing and Exploitation teams. Working as part of YOS enables staff to effectively provide the best support options for young people who may present with varied complex needs. 

Enhanced DBS, driving licence and access to vehicle are required for this role. There can be flexibility regarding working hours, as long as these fit in with service provision.

Main Responsibility

  • Providing administrative support to the team.
  • Providing a polite and professional first point of contact for any young people, parents/carers, professional staff contacting the YPDA service.
  • Ensuring all information is recorded accurately and in a timely manner.
  • Co-facilitating drug and alcohol training sessions to professionals and young people.

The Ideal Candidate

  • Excellent verbal and written communication, including IT skills.
  • Ability to build positive relationships with young people and other professionals.
  • An interest and aptitude for empathy, care and respect when working with those affected by substance use.
  • Ability to work flexibly within the team.

Package Description

​We are really proud of the benefits we are able to offer our staff here at Milton Keynes Council, including:-

  • Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%
  • 27 days annual leave per year in addition to statutory and public holidays, rising to 31 days after 5 years
  • Holiday Purchase Scheme
  • Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, Apprenticeship Programmes (junior and senior), coaching and mentoring and access to our Smarter Learning portal
  • Cycle to Work Scheme
  • Health Cashplan
  • MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
  • SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
  • Homebuy Scheme (for eligible roles)
  • Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs)
  • A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements
  • Childcare Subsidy

About the Company

Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future. We have world class attractions, beautiful open spaces, and a great standard of living.

Milton Keynes Council is one of the largest employers in the region, making a difference every day for local people. We’re responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative. If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.


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