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Business Support Assistant - Family Centre

Please Note: The application deadline for this job has now passed.

Job Introduction

Children's Services Business Support have an exciting opportunity for a Business Support Assistant to join their business support hub.

You’ll work as part of a small team in conjunction with the wider business support service to deliver effective and professional reception service to our Children and Family Centres.

This is a fast-paced environment where no two days are the same. Whilst you’ll work as part of a team, you will also need to work effectively on your own.

This role is site-based covering Daisychain and Rowans Family Centres. An enhanced DBS check is required for this role.

Interviews will be held on Monday 3 July 2023.

Main Responsibility

  • Provide reception support, managing all telephone contact into the service, greeting visitors into the building and ensuring all health and safety requirements are adhered to.
  • Maintain confidential records and filing, both manual and electronic, to ensure efficient and effective storage and retrieval of information, in line with agreed timescales.
  • To ensure that purchase orders and sales invoices are processed. This may also involve monitoring petty cash accounts.
  • Assist in organising meetings and events including, venue booking, issue of invites, reports/meeting resources and taking notes using standard format.
  • Provide support for other centres and carry out ad hoc tasks as expected within the role as required.

The Ideal Candidate

  • NVQ level 2 in administration or equivalent.
  • Experience of working within a receptionist/administration position.
  • Good understanding and experience of using computer applications, particularly Microsoft Office programmes.
  • Excellent customer service skills and the ability to the ability to get the most out of all interactions with our service users.

Package Description

​We are really proud of the benefits we are able to offer our staff here at Milton Keynes City Council, including:-

  • Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%.
  • 28 days annual leave per year in addition to statutory and public holidays, rising to 32 days after 5 years.
  • Holiday Purchase Scheme.
  • Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, coaching and mentoring and access to our Smarter Learning portal
  • Cycle to Work Scheme.
  • Health Cashplan.
  • MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
  • Blue Light Card - Employees working within Social Care can qualify for a range of discounts from national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance, phones and much more!
  • SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
  • Homebuy Scheme (for eligible roles).
  • Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs).
  • A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements.
  • Childcare Subsidy.

About The Organisation

Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future. We have world class attractions, beautiful open spaces, and a great standard of living.

Milton Keynes City Council is one of the largest employers in the region, making a difference every day for local people. We’re responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative. If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.

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